27/12/2013 § 7 Comments
I hope each one of you have had a happy holiday season, and warm wishes for a happy and healthy New Year!
Perhaps it’s the end of the year, or the end of the semester, but I’ve been reflecting quite a bit lately on my work over the past few months and trying to get a clearer picture of what lies ahead for me in LIS. Although I’ve met many wonderful, smart, hardworking people in my program and beyond, I’m worried about a certain lack of vision and ambition. We also seem to thrive on anxiety about changing technology and society, and all too often our responses sound like something out of The Desk Set: Big Bad Business wants to replace librarians with machines! They nearly succeed! But machines are flawed, and librarians save the day with their special human touch!
More than fifty-five years later, this storyline clearly continues to resonate with us. Yet I’m concerned that we’re still on the crisis phase, and I think an important task for us right now is to direct as much imagination as possible toward creating new roles for ourselves — what, exactly, do we bring to the table that an algorithm doesn’t?
This semester, I’ve seen that professional anxiety directed especially toward Google. In my core introductory class, we were assigned a final paper on Stephen Levy’s 2011 In the Plex: How Google Thinks, Works, and Shapes our Lives, and were asked to discuss the ramifications of Google for librarianship. Although the book has a positive spin, my class focused, almost to a person, on negative aspects of Google: privacy, poor search skills, and more. Google absolutely has its problems, but I believe we cannot continue to use it as a labor-saving device on the back end while decrying it as an evil empire devaluing our work on the front end. I have a lot of ideas about how we can think about our relationship to Google a bit more productively, but this post is really meant as a brainstorm-starter. I want to hear from you about how we, as a profession, can build off Google’s successes and add real value to the services they provide. Please add your thoughts in the comments — I’ll be checking in as often as my work schedule allows to foster the conversation — and please also note that my words, as always, do not necessarily reflect the views of Hack Library School as a whole.
After reading through Sergey Brin and Larry Page’s 1998 article introducing Google (it’s a good read, and surprisingly accessible — I recommend checking it out) I fundamentally believe that Google developed to tackle the exact same problems that librarians are trying to handle right now: information overload, reliability, discoverability, and neutrality. They’ve got exponentially smarter people on it (sorry, but it’s true), and they’ve figured out how to make gobsmacking loads of money from it. Whatever Google’s problems may be, it’s hard not to admire that.
08/11/2013 § 8 Comments
Hello Hack Library School readers! I’m excited to introduce myself with a topic very near and dear to my heart: managing volunteers.
In 2011, after finishing my MA, I found myself at a bit of a crossroads and needed to do something different and interesting while I figured out what was next. So I started a year-long AmeriCorps placement with an arts education nonprofit, helping administer three volunteer programs. I did everything from the nitty-gritty of event RSVPs and answering questions about the application process to big-picture reevaluations of the entire volunteer recruitment and screening system. Although none of these skills are taught in my MLIS program, I can already tell that they’ll be among the most valuable skills in my professional toolkit.
Much of the recent debate about unpaid internships can also be applied to volunteering; it can provide valuable experience for volunteers and build capacity for organizations. Plus, it often just feels really good. But when volunteering becomes an expectation or prerequisite for moving ahead in a field, or when administrators use volunteers to replace professional staff, thorny ethical issues arise. Despite these concerns, though, volunteering remains an important part of our civic and cultural landscape, and my guess is that it’s here to stay.
So I’m not here to tell you that volunteering is inherently good or bad for the profession, or to tell you that you should or should not volunteer as an MLIS student. I am absolutely here to tell you that you will need to manage volunteers at some point in your career, and that your MLIS program most likely will not equip you to do so. Volunteers are a long-term investment for your organization, and without some forethought and infrastructure, neither you nor your volunteers will be satisfied. So here are some basics you’ll want to keep in mind as you get started: